Privacy Policy

1. Introduction

Solex ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

3.1 Information You Provide

• Email Address: When you sign up for our early access waitlist
• Communication Data: Messages you send to us via email

3.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on website (only if you consent to analytics cookies)
• Device Information: Browser type, operating system, IP address
• Cookies: See our Cookie Policy for details

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: For collecting your email address for the waitlist and for analytics cookies
• Legitimate Interests: To improve our service, prevent fraud, and ensure security
• Legal Obligations: To comply with legal requirements

5. How We Use Your Information

We use your information to:

• Notify you when Solex launches or early access becomes available
• Communicate with you about the service
• Respond to your support requests and inquiries
• Understand how visitors use our website (only with your consent to analytics cookies)
• Improve and optimize our service
• Detect and prevent fraud, abuse, and security incidents

6. Data Sharing and Third Parties

We share your data with the following third-party service providers:

6.1 Essential Service Providers

• Supabase: Database and data storage
• Vercel: Website hosting and deployment

6.2 Analytics Providers (With Your Consent)

• PostHog: Product analytics and user behavior tracking (only if you accept analytics cookies)

We do not sell your personal data to third parties. All service providers are contractually bound to protect your data and use it only as instructed.

7. International Data Transfers

Some of our service providers (such as Supabase and Vercel) may process data outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the UK ICO
• Adequacy decisions by the UK Government
• Your explicit consent where required

8. Data Retention

We retain your personal data only for as long as necessary:

• Email Addresses: Until you request removal or unsubscribe
• Analytics Data: Maximum 26 months (aggregated and anonymized)
• Communication Records: 3 years from last contact

After these periods, we securely delete or anonymize your data.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

To exercise any of these rights, contact us at fabianmartinfilms@gmail.com. We will respond within one month.

10. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Secure authentication
• Regular security audits and updates
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

11. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

12. Cookies

We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a prominent notice on our service. The "Last updated" date at the top indicates when the policy was last revised.

14. Your Right to Complain

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your data: